QUALIFICATIONS Graduate / Post-graduate in any stream Quality Certification Green Belt certification / Quality tools knowledge (preferred) Candidate should have a minimum of 4 years of work experience in a BPO environment preferably in a Back-end process/ account Candidate should have managed a team
QUALIFICATIONS Graduate / Post-graduate in any stream Quality Certification Green Belt certification / Quality tools knowledge (preferred) Candidate should have a minimum of 4 years of work experience in a BPO environment preferably in a Back-end process/ account Candidate should have managed a team
Develop curriculum, learning objectives, and/or course materials Deal with people in a manner which shows skills for reporting Process Specific Skills Excellent communication and Training Skills Ability to mentor mentor members of the team to provide excellent customer experience Soft Skills/ Aptitude Self - discipline Develop curriculum, learning objectives, and/or course materials Deal with people in a manner which shows skills for reporting Process Specific Skills Excellent communication and Training Skills Ability to mentor
Develop curriculum, learning objectives, and/or course materials Deal with people in a manner which shows skills for reporting Process Specific Skills Excellent communication and Training Skills Ability to mentor mentor members of the team to provide excellent customer experience Soft Skills/ Aptitude Self - discipline Develop curriculum, learning objectives, and/or course materials Deal with people in a manner which shows skills for reporting Process Specific Skills Excellent communication and Training Skills Ability to mentor
Develop curriculum, learning objectives, and/or course materials Deal with people in a manner which shows Develop curriculum, learning objectives, and/or course materials Deal with people in a manner which shows
Develop curriculum, learning objectives, and/or course materials Deal with people in a manner which shows Develop curriculum, learning objectives, and/or course materials Deal with people in a manner which shows
collaborative team environment. If you're committed to excellence and ready to thrive in a structured operations environment Some post High School education preferred Excellent telephone etiquette and service delivery skills computers and software applications (MS Office, Word, Excel, etc.) Able to commit to the entirety of the training collaborative team environment. If you're committed to excellence and ready to thrive in a structured operations environment Some post High School education preferred Excellent telephone etiquette and service delivery skills
collaborative team environment. If you're committed to excellence and ready to thrive in a structured operations environment Some post High School education preferred Excellent telephone etiquette and service delivery skills computers and software applications (MS Office, Word, Excel, etc.) Able to commit to the entirety of the training collaborative team environment. If you're committed to excellence and ready to thrive in a structured operations environment Some post High School education preferred Excellent telephone etiquette and service delivery skills
collaborative team environment. If you're committed to excellence and ready to thrive in a structured operations environment Some post High School education preferred Excellent telephone etiquette and service delivery skills computers and software applications (MS Office, Word, Excel, etc.) Able to commit to the entirety of the training collaborative team environment. If you're committed to excellence and ready to thrive in a structured operations environment Some post High School education preferred Excellent telephone etiquette and service delivery skills
collaborative team environment. If you're committed to excellence and ready to thrive in a structured operations environment Some post High School education preferred Excellent telephone etiquette and service delivery skills computers and software applications (MS Office, Word, Excel, etc.) Able to commit to the entirety of the training collaborative team environment. If you're committed to excellence and ready to thrive in a structured operations environment Some post High School education preferred Excellent telephone etiquette and service delivery skills