JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail
Specific Skills • Service Level Targets • Wide Insurance knowledge base • Excellent communication and presentation leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and Specific Skills • Service Level Targets • Wide Insurance knowledge base • Excellent communication and presentation leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail
Written Warnings in the last 6 months • Must have Insurance Experience Competencies RESPONSIBILITIES • Mentoring guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating providing event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time Written Warnings in the last 6 months • Must have Insurance Experience Competencies RESPONSIBILITIES • Mentoring guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating
JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining ac
contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert during Training QUALIFICATIONS Selection Criteria: Insurance and Customer Experience background 9 months tenure contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert
leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and
JOB DESCRIPTION The function of the SAVP Facilities includes day to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management, Cost optimization, Team development & attrition management, Vendor development including IFM Service
experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail