JOB DESCRIPTION • Generates schedules accordingly to meet the business requirements enabling superior customer service • Monitors all dialer activities and leads while ensuring adherence to strategy • Monitors the inbound queue real-time while tracking, documenting and communicating agent acti
JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, updating the system, taking required action and escalation handling. Delivering results as pe
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
requirements in small tasks and manage their execution. Candidate must have experience in SAP patch upgrades requirements in small tasks and manage their execution. Candidate must have experience in SAP patch upgrades
JOB DESCRIPTION The focus will be on executing the people strategy and related initiatives to ensure experience JOB DESCRIPTION The focus will be on executing the people strategy and related initiatives to