inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
of processes with end-to-end accountability. Consultants in this practice will be required to work closely of processes with end-to-end accountability. Consultants in this practice will be required to work closely
of processes with end-to-end accountability. Consultants in this practice will be required to work closely of processes with end-to-end accountability. Consultants in this practice will be required to work closely