Functions Help the Training Manager oversee or coordinate the different training requirements for the skill sets Develop training materials, activities, and assessments. Facilitate training classes as needed the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program interviews and strengthen bench resources through the Training Apprenticeship Program Protects the confidentiality knowledge transfer Quality content development Training Quality Module Adherence Attendance Schedule Adherence
Functions Help the Training Manager oversee or coordinate the different training requirements for the skill sets Develop training materials, activities, and assessments. Facilitate training classes as needed the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program interviews and strengthen bench resources through the Training Apprenticeship Program Protects the confidentiality knowledge transfer Quality content development Training Quality Module Adherence Attendance Schedule Adherence
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
portfolio from Training Need Analysis to Program designing, content curation to Training delivery on companywide institution Certifications in leadership/behavioral trainings Work Experience Requirements 7-10 years in the portfolio from Training Need Analysis to Program designing, content curation to Training delivery on companywide institution Certifications in leadership/behavioral trainings Work Experience Requirements 7-10 years in the
portfolio from Training Need Analysis to Program designing, content curation to Training delivery on companywide institution Certifications in leadership/behavioral trainings Work Experience Requirements 7-10 years in the portfolio from Training Need Analysis to Program designing, content curation to Training delivery on companywide institution Certifications in leadership/behavioral trainings Work Experience Requirements 7-10 years in the
the purpose of reporting, provide feedback on training and discussing specific action plans. Escalation the purpose of reporting, provide feedback on training and discussing specific action plans. Escalation
the purpose of reporting, provide feedback on training and discussing specific action plans. Escalation the purpose of reporting, provide feedback on training and discussing specific action plans. Escalation
Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation
Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation