QUALIFICATIONS Professional expierence of Dynamics 365 for Sales, Customer Service, Marketing, Portals Professional expierence in customizing Dynamics 365 Experience within Power Platform (Power Apps, Canvas and Model Driven Apps, Power Automate, Power BI) Experience with CSS, JavaScript, and a good
required at supervisory level Ensure compliance with internal policies and procedures, external regulations accuracy of performance reports and compliance to internal control requirements Assesses developmental needs Reasonable level of business perspective regarding the internal functioning of BPO/EXL. Good Client facing skills required at supervisory level Ensure compliance with internal policies and procedures, external regulations accuracy of performance reports and compliance to internal control requirements Assesses developmental needs
JOB DESCRIPTION Performance parameters Acquiring expertise on different document type (ID/DL/Passport/Visaetc.) for more than 200 countries To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level
QUALIFICATIONS Graduate / Post-graduate in any stream Quality Certification Green Belt certification / Quality tools knowledge (preferred) Candidate should have a minimum of 4 years of work experience in a BPO environment preferably in a Back-end process/ account Candidate should have managed a team
required at supervisory level Ensure compliance with internal policies and procedures, external regulations accuracy of performance reports and compliance to internal control requirements Assesses developmental needs Matric or Equivalent RESPONSIBILITIES Primary Internal Interactions Below outlines the interactions within required at supervisory level Ensure compliance with internal policies and procedures, external regulations accuracy of performance reports and compliance to internal control requirements Assesses developmental needs
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
required at supervisory level Ensure compliance with internal policies and procedures, external regulations accuracy of performance reports and compliance to internal control requirements Assesses developmental needs required at supervisory level Ensure compliance with internal policies and procedures, external regulations accuracy of performance reports and compliance to internal control requirements Assesses developmental needs
ongoing compliance to quality standards based on internal as well as client requirements. Responsible for ensure compliance to QSD to all certification and internal / client requirements. Skills Technical Skills ongoing compliance to quality standards based on internal as well as client requirements. Responsible for ensure compliance to QSD to all certification and internal / client requirements. Skills Technical Skills
JOB DESCRIPTION Key Responsibilities: • Prepares, transforms, models data and resolves conflicting sources of data and anomalies • Supports the delivery of BI and analytical products to business users via participating in Agile development pod activities including Agile ceremonies • Implement
ABOUT US EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn d