In Service Training Retail Business Management Jobs in Cape Town
Exl
It Service Delivery Manager Cape Town
Exl
Cape Town Region
• This is a business and client facing role that ensures a seamless IT Service Management, helping business value for business and their clients through IT intervention. We also do relationship management with business Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) • This is a business and client facing role that ensures a seamless IT Service Management, helping business value for business and their clients through IT intervention. We also do relationship management with business
share this job on whatsappUs Customer Service Representatives
ExlCape Town Region
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective listening abilities Effective organizational and time-management techniques Exhibit patience and a positive outlook
Executives - Us Customer Service
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency with MS Office Possesses necessary knowledge of business concepts to effectively perform the job Makes
Developer - Integration Services
ExlCape Town Region
on-premises and cloud-hosted systems and services. Ability to interpret business process flows into opportunities required. Collaborates closely with PMO/applications management teams and provides progress updates to ensure leading businesses in data-led industries such as insurance, banking and financial services, healthcare healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology improve customer experience, and transform their business. Our partnerships with clients are built on a
Customer Service Representative Cape Town
ExlCape Town Region
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective listening abilities Effective organizational and time-management techniques Exhibit patience and a positive outlook
Manager
ExlCape Town Region
with Global Leadership Development and Talent Management leader. The incumbent will be responsible to develop solutions followed by flawless execution. Manage niche enterprise level initiatives, collaborate desired business outcomes Collaborate with recruitment teams and interact with premier Business School compelling employer brand, hire Management Trainees. And lead 9 months of EXL Management Trainee Program. This also be responsible for managing the Leadership Development portfolio from Training Need Analysis to Program
Manager
ExlCape Town Region
highlight fraudulent/fake/forged documents • To meet Service Level Agreement, AHT and quality targets • To report education. RESPONSIBILITIES Role/Responsibility • Manage teams and ensure quality and productivity targets Assistant Managers • Conduct quarterly and annual appraisals of agents and Assistant Managers and consequently highlight fraudulent/fake/forged documents • To meet Service Level Agreement, AHT and quality targets • To report education. RESPONSIBILITIES Role/Responsibility • Manage teams and ensure quality and productivity targets
Manager _sa_cape_town_c76
ExlCape Town Region
purpose of performance management of the team and reporting back to the clients on service delivery • Ability level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge Reporting • In addition to service levels, People, Process and Client Management will be a prime deliverable purpose of performance management of the team and reporting back to the clients on service delivery • Ability level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge
Assistant Manager
ExlCape Town Region
system to the team Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity regulations and information security standards Management reporting and oversight Driving Quality initiatives Operations Managers, AVP/SAVP for the reporting, settling unresolved issues and escalation Manager, for reporting system to the team Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity regulations and information security standards Management reporting and oversight Driving Quality initiatives
Assistant Manager
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations leading businesses in data-led industries such as insurance, banking and financial services, healthcare healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology
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