Quality%2C Qa%2C Qc Jobs in Cape Town
Exl
Quality Excellence Manager
Exl
Cape Town Region
Post-graduate in any stream Quality Certification Green Belt certification / Quality tools knowledge (preferred) must have quality knowledge QUALIFICATIONS Graduate / Post-graduate in any stream Quality Certification Certification Green Belt certification / Quality tools knowledge (preferred) Candidate should have a minimum of managed a team of 10 employees Candidates must have quality knowledge
share this job on whatsappSenior Executive-mis
ExlCape Town Region
Functions Responsible for designing new processes for QC functioning to meet client specific requirements; requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement Train / mentor personnel from other functions on quality tools and concepts and mentor AMs / GBs Responsible Responsible for ensuring ongoing compliance to quality standards based on internal as well as client requirements domain being aligned to healthcare Knowledge of quality systems (ISO, COPC) preferable Soft skills (Desired)
Senior Executive Cape Town
ExlCape Town Region
Functions Responsible for designing new processes for QC functioning to meet client specific requirements; requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement Train / mentor personnel from other functions on quality tools and concepts and mentor AMs / GBs Responsible Responsible for ensuring ongoing compliance to quality standards based on internal as well as client requirements domain being aligned to healthcare Knowledge of quality systems (ISO, COPC) preferable Soft skills (Desired)
Excellence Manager Cape Town
ExlCape Town Region
Post-graduate in any stream Quality Certification Green Belt certification / Quality tools knowledge (preferred) must have quality knowledge QUALIFICATIONS Graduate / Post-graduate in any stream Quality Certification Certification Green Belt certification / Quality tools knowledge (preferred) Candidate should have a minimum of managed a team of 10 employees Candidates must have quality knowledge
Assistant Manager Cape Town
ExlCape Town Region
documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets per agreed KSFs. Attrition - as per agreed KSFs. Quality and productivity Improvement Level of subject matter documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets
Lead Assistant Manager _sa_cape_town_c76
ExlCape Town Region
documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets per agreed KSFs. Attrition - as per agreed KSFs. Quality and productivity Improvement Level of subject matter documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets
Manager
ExlCape Town Region
documents • To meet Service Level Agreement, AHT and quality targets • To report any bug or issue in CRM • Participate adherence to process guidelines as per agreed quality standard on all SOPs • Ensure that the assigned Attrition within target levels • Improvement in quality and productivity • Customer Satisfaction Any other Role/Responsibility • Manage teams and ensure quality and productivity targets are met • Develop strategies documents • To meet Service Level Agreement, AHT and quality targets • To report any bug or issue in CRM • Participate
Manager Cape Town
ExlCape Town Region
documents • To meet Service Level Agreement, AHT and quality targets • To report any bug or issue in CRM • Participate adherence to process guidelines as per agreed quality standard on all SOPs • Ensure that the assigned Attrition within target levels • Improvement in quality and productivity • Customer Satisfaction Any other Role/Responsibility • Manage teams and ensure quality and productivity targets are met • Develop strategies documents • To meet Service Level Agreement, AHT and quality targets • To report any bug or issue in CRM • Participate
Assistant Manager Cape Town
ExlCape Town Region
standards. Management reporting and oversight Driving Quality initiatives in the process to attain measurable Matric in any stream Quality Certification Green Belt certification and Quality tools knowledge (preferred) standards. Management reporting and oversight Driving Quality initiatives in the process to attain measurable Matric in any stream Quality Certification Green Belt certification and Quality tools knowledge (preferred)
Assistant Manager _sa_cape_town_c76
ExlCape Town Region
standards. Management reporting and oversight Driving Quality initiatives in the process to attain measurable Matric in any stream Quality Certification Green Belt certification and Quality tools knowledge (preferred) standards. Management reporting and oversight Driving Quality initiatives in the process to attain measurable Matric in any stream Quality Certification Green Belt certification and Quality tools knowledge (preferred)
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