inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service top 20 global banks, and six of the top ten US health care payers. We function as one team to make your teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling
QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) top 20 global banks, and six of the top ten US health care payers. We function as one team to make your Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) top 20 global banks, and six of the top ten US health care payers. We function as one team to make your
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) top 20 global banks, and six of the top ten US health care payers. We function as one team to make your Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) top 20 global banks, and six of the top ten US health care payers. We function as one team to make your
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims top 20 global banks, and six of the top ten US health care payers. We function as one team to make your responsible for managing both inbound and outbound calls, as well as other correspondence related to claims top 20 global banks, and six of the top ten US health care payers. We function as one team to make your