service desk manager is responsible for managing daily operations of the service desk, managing the service good service desk manager must have: The ability to build a cohesive team and to manage people effectively and understanding of best practices for service management. Strong communication skills, including the ability adjustments consistently as needed. The ability to manage time effectively while setting the tone of the NON NEGOTIABLE Necessary IT Qualification and Management Qualification R45 - R55K - TCTC (Company does
administration of servers and server clusters. Manage all system back-up and restore protocol. Plan and system performance. Implements performance tuning. Manage user accounts, permissions, email, anti-virus, Consultant Risk Mitigator Solutioner Knowledge Manager Capacity Creator Relationship builder Change Leader
Consultant Risk Mitigator Solutioner Knowledge Manager Relationship builder Change Leader Problem owner