Description MISSION A dynamic company specialising in the Transport and Logistics industries are seeking to employ a responder with previous logistics experience. The Responder's primary mission is to perform all tasks associated with the contact centre, from call management to response reaction and
advantage. 7 years working experience in a large call centre at a debt collection company or financial services services. 5 years proven experience as Collections Call Centre Manager or in a similar role. Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. Meeting performance targets for speed
Description MISSION A dynamic company specialising in the Transport and Logistics industries are seeking to employ a responder with previous logistics experience. The Responder's primary mission is to perform all tasks associated with the contact centre, from call management to response reaction and