Satisfaction Survey analytics, to ensure that the consultants take appropriate remedial actions to maximize creating a pro-learning environment. Ensure consultants are trained on a regular basis on products, services and/or Supervisor. Experience in a service and/or sales-oriented call/contact centre is a necessity. Thorough coaching methods, people management, sales generation and sales management, principles, and practices Thorough understanding of key measures of service, sales generation and its impact on interaction centre
Mannenburg, Khayelitsha, Mitchells` Plane Sales, upsell/cross-sell sales to UK Clients Leads are provided Matric/ Grade 12 / NQF 4 12 months of sales experience in an upsell/cross-sell sales environment MUST be able to
Mannenburg, Khayelitsha, Mitchells` Plane Sales, upsell/cross-sell sales to UK Clients Leads are provided Matric/ Grade 12 / NQF 4 12 months of sales experience in an upsell/cross-sell sales environment MUST be able to