experienced "Upselling/Cross-selling Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients Mannenburg, Khayelitsha, Mitchells` Plane Sales, upsell/cross-sell sales to UK Clients Leads are provided Matric/ Grade 12 / NQF 4 12 months of sales experience in an upsell/cross-sell sales environment MUST be able to
experienced "Upselling/Cross-selling Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients Mannenburg, Khayelitsha, Mitchells` Plane Sales, upsell/cross-sell sales to UK Clients Leads are provided Matric/ Grade 12 / NQF 4 12 months of sales experience in an upsell/cross-sell sales environment MUST be able to
customer experience through First Contact Resolution Call handling quality, including taking ownership of Supervisor. Experience in a service and/or sales-oriented call/contact centre is a necessity. Thorough understanding coaching methods, people management, sales generation and sales management, principles, and practices key measures of service, sales generation and its impact on interaction centre success in the context of of CRM strategy and vision. Sound knowledge of Sales, Marketing and Distribution / Supply Chain processes
in Inbound / Outbound customer service contact centre role Ability to communicate in additional SA language
in Inbound / Outbound customer service contact centre role Ability to communicate in additional SA language