experienced "Upselling/Cross-selling Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients
effective Case Management to meet organizational and operational objectives. Ensure that the highest standard coaching, training and creating a pro-learning environment. Ensure consultants are trained on a regular standards/objectives. Ensure that recruitment, selection and training of new staff, relating to turnover and growth time and in accordance with the recruitment and training plan. Perform side by side coaching with the team in a service and/or sales-oriented call/contact centre is a necessity. Thorough understanding of service
in Inbound / Outbound customer service contact centre role Ability to communicate in additional SA language
in Inbound / Outbound customer service contact centre role Ability to communicate in additional SA language
experienced "Upselling/Cross-selling Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients