experienced "Upselling/Cross-selling Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients
experienced "Upselling/Cross-selling Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients
customer experience through First Contact Resolution Call handling quality, including taking ownership of Experience in a service and/or sales-oriented call/contact centre is a necessity. Thorough understanding of sales generation and its impact on interaction centre success in the context of CRM strategy and vision
in Inbound / Outbound customer service contact centre role Ability to communicate in additional SA language
in Inbound / Outbound customer service contact centre role Ability to communicate in additional SA language
Performance Improvement (SOPI), Solar Competency Centre (SCC) to share and escalate technical problems