We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients. MUST be able to work in a mostly, night
Ensure that the highest standard of customer service is met through an efficient and effective working satisfaction. Develop strategies for the improvement of service levels and escalation measures with key stakeholders measures and/or product development to ensure service standards are consistently being achieved. Be aware Monitor adherence to processes, procedures and service level agreements (SLAs) Take appropriate action consultants are trained on a regular basis on products, services and processes to mitigate any business liability
improve safety, productivity, reliability and local service providers' performance. Manage plant logistics Structuring personnel, fleet and technological services to support and respond to plant operations at given time. Manage all contracts issued and other services in order to ensure best results. Finance application Knowledge of national and international contracts for services and materials in the energy sector. Experience
Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients. MUST be able to work in a mostly, night
Stats SA Reporting as required. Maintenance of services items, pricing, and increases on Business Central