We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients. MUST be able to work in a mostly, night
Inbound/Outbound team to maintain and enhance customer satisfaction through First Contact Resolution objectives. Ensure that the highest standard of customer service is met through an efficient and effective effectiveness and customer satisfaction. Ensure staff are equipped and multi-skilled to enhance customer experience team's adherence to these requirements. Evaluate customer delight levels through Quality Assurance evaluations actions to maximize customer satisfaction. Develop strategies for the improvement of service levels and escalation
Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients. MUST be able to work in a mostly, night