Administrator will be responsible for processing all admin for the Emergency Care Technical Team. Areas of quotations as per RFQ's received from the Field Service Engineer. Ensure correct pricing quoted per modality Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Team if no response/feedback received. Monthly service planning with the Technical team and sub-distributors
Our client is a UK based administrative service wishing to establish a South African support branch to have a background in customer service or payroll support and have call centre or finance industry experience Queries and compliance duties Inbound and outbound calls to contractors and agencies Managing customer accounts skills Good telephone manner Previous customer service role Previous inbound and outbound phone experience
Our client is a UK based administrative service wishing to establish a South African support branch to have a background in customer service or payroll support and have call centre or finance industry experience Queries and compliance duties Inbound and outbound calls to contractors and agencies Managing customer accounts skills Good telephone manner Previous customer service role Previous inbound and outbound phone experience
is not a call centre position We are looking for dedicated, specialist in Customer Services Our client potential and existing customers with exceptional services, by identifying customer needs, responding to with internal departments to optimize customer services and brand awareness. Key Responsibilities To effectively environment. Positive attitude. A passion for customer service. Ability to pick up the phone & sell with confidence customer support experience or experience as a Client Service Representative. Track record of over-achieving
internet and other sources, secure meetings, do cold calling and obtain info about fiscal and strategies The solutions offered to customers Client relationship and Services Agency sales results monitored to measure own
customer workshops and educational events. Daily calls to customers and new prospects. Effective promotion in representing our full line of products and services. Attending to appointments with Customers and communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management submitted before 5th of the month. Weekly call reports and Weekly call planners to be recorder on Force Manager
customer workshops and educational events. Daily calls to customers and new prospects. Effective promotion in representing our full line of products and services. Attending to appointments with Customers and communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management submitted before 5th of the month. Weekly call reports and Weekly call planners to be recorder on Force Manager
meetings are reported to management through minutes or call reports The Legal Manager is well informed of all
execute a sales strategy involving customer visits, calls, and email communications Use of Salesforce CRM
execute a sales strategy involving customer visits, calls, and email communications Use of Salesforce CRM