Overseeing Workshop and Warehouse/Operations office daily operations. Assisting with customer queries plugs, batteries, rags). Communicates with Operations Manager for work required. Ensure workplace health sufficient mats available for the next day's schedule. Manage and motivate teams, training and discipline of and ensuring adherence by staff. Liaises with Management in regards to completed orders, required stock
compilation pro - forma invoicing per SOP - Yes Management and maintenance of customer surveys and related thereof – Once a year – Needs training on this Management and maintenance of customer specification sheets dates - Yes To liaise with the production and operations departments to resolve any product or technical ensure all departmental targets are met as set by management. - Yes General Administration : To ensure all the housekeeping of the External Sales Office is managed and kept to the company standard required. - Yes
the Head of Parts Business, the Parts Technical Support is responsible for analysing parts requirements parameters Liaising with the relevant factories support teams Liaising with the EMT and MIN planning &
Coordinate inbound and outbound office mail Support management
business and existing channel partners. Product Management Stock Levels Ensure that CRM data is up to date engaging with operations/logistics team to support this. Customer Relationship Management / Weekly Performance and Discount Schedules – Working with the Sales Manager to ensure the key customers all have valid and customers (end users). Working with the Service Team, Operations, and other business units to give constructive feedback and constantly improve our ability to support our partners and customers.
prepare for demand planning process Forecasting Management of statistical forecasts Perform new product Perform Estimated Quotation Limit (EQL) model management Supporting the Critical Care S&OP process Continuously developing tools, reports and analytics necessary to support the Critical Care Supply Chain organization Analyzing
Reports) Tenders and Sales Support (Customer Documents) External Sales Support Invoice enquiries Internal
issues to higher-level support when necessary. Customer Relationship Management: Build and maintain strong part of a team. Good organizational and time management skill
customer specifications. Work alongside the technical manager to ensure the proposals prepared with quotation requirements. Continue to develop Trucks sales application knowledge to help foster long-term relationships
receptionists work. Switchboard and front desk management Update, maintain and develop all our social media Corporate gifts and Branding. Events planning/ Management such as Electra mining. Personal shopping for for the senior team in Zimbabwe. Diary management