company policies and procedures, as well as relevant industry regulations Provide regular reports on call center issues resolved, and outstanding matters Assist in training and mentoring junior staff members Mechanical/Automotive preferably within the automotive or fleet management industry Previous experience in a call center environment
company policies and procedures, as well as relevant industry regulations Provide regular reports on call center issues resolved, and outstanding matters Assist in training and mentoring junior staff members Mechanical/Automotive preferably within the automotive or fleet management industry Previous experience in a call center environment