Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service call centre sales, customer service and staff management experience MS Office skills, most importantly
Our Client is seeking a Technical Manager Network and Security to join their team on a permanent basis organisational strategies and plans as a key member of the management team. Play a significant role in long-term planning to meet SLA requirements. 2. Subcontractor Management: Manage subcontractors to ensure they meet SLA requirements compliance with agreed terms. Incident and Request Management: Oversee the lifecycle of incidents, requests handled in compliance with relevant SLAs. 3.SLA Management: Increase service effectiveness and efficiency
Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service call centre sales, customer service and staff management experience MS Office skills, most importantly
TOGAF, Zachman, etc.) Min 10 years Solution Specialist and SAP implementation and/ solution design experience
to provide 2nd line support within the server management, end user computing layer and support layer. the incident. Preventative maintenance (Patch management) Regular updating the Service Desk and all customers