EMPLOYMENT AVAILABLE Title: Fitment Centre Manager (Glass & Auto Fitment Centres) Area: Ladysmith Industry: Industry: Glass & Auto Fitment Centres Ref No.: TRG 2080 Salary: Market related TGP R450 000 – R650 000 PA for an experienced FITMENT CENTRE MANAGER (Glass & Auto Fitment Centres) is required for permanent manage and support the entire operation of a Fitment Centre, by implementing and driving Company Standards customer service through timeous communication, one call resolution and effective scheduling. Enforce and
monthly Achieve daily call ratio quota & call cycles as per the Company standards Call on customers in customers on the benefits of using products and services Call on customers on sites when necessary and perform decision-making process are identified and called on regularly Call on customers that purchase from competitors
management Prioritize, planning, workshop schedules etc Call outs / breakdowns / weekends & afterhours availability
Manage customer satisfaction. Maintain a regular call cycle with customers. Safety and Training Build