convert enquiries into applications. Attending to all leads and enquiries within an hour (during normal weekdays). Continuous monitoring and assistance of all queries (website, email, telephonic, WhatsApp) with ensure the best customer service for both brands, at all times. Achieving monthly / annual individual registration prospective students (new) and their parents at all relevant touchpoints during the application process application form, POP). Capturing and reporting of all appointments into STASY and to MS Teams folder. Processing
convert enquiries into applications. Attending to all leads and enquiries within an hour (during normal weekdays). Continuous monitoring and assistance of all queries (website, email, telephonic, WhatsApp) with ensure the best customer service for both brands, at all times. Achieving monthly / annual individual registration prospective students (new) and their parents at all relevant touchpoints during the application process application form, POP). Capturing and reporting of all appointments into STASY and to MS Teams folder. Processing