the recovery service in order to successfully answer internal Submissions and Client Service Executive questions Head of Operations, Operation Manager, Client Service and Submissions teams to develop and accomplish
ROLE OVERVIEW The Service Specialist will be responsible for the operations of all complex shipments solutions for clients in various industries. The Service Team is the engine room of the business and the provide efficient and effective service delivery to clients. The Service Specialist will be responsible to ensure smooth and efficient service delivery. • Ensuring customer satisfaction. SKILL SET AND DESIRED
ROLE OVERVIEW The Service Specialist will be responsible for the operations of all complex shipments solutions for clients in various industries. The Service Team is the engine room of the business and the provide efficient and effective service delivery to clients. The Service Specialist will be responsible to ensure smooth and efficient service delivery. • Ensuring customer satisfaction. SKILL SET AND DESIRED
Role Overview: The Service Team is the engine room of the business and is made up of multiple teams which The overall goal of the Service Team is to provide efficient and effective service delivery to clients. is looking for a Service Manager to join the Service team. The key role of a Service Manager is to engage internal support teams to ensure smooth and efficient service delivery. Flexibility and ability to present novel Comprehensive project handovers to service team once live or continued oversight Customer Relationship Management
resources that support their sales initiatives. Customer Relationship Management (CRM) To develop and implement strategy that delivers to requirements on existing customer engagement, and improves sales, and collections policy to ensure brand exposure is optimised. Customer Care Call Centre Management Management of the ensure the timeous and effective resolution of all customer complaints within SLA requirements. Ensure the the accurate and timely reporting of customer care department data to identify trends and issues and respond
distribution channels across all global regions. The Service Team is the engine room of the business and the overall goal is to provide efficient and effective service delivery to clients. The Pre-Compliance Specialist teams to ensure smooth and efficient service delivery • Ensuring customer satisfaction SKILL SET AND DESIRED
distribution channels across all global regions. The Service Team is the engine room of the business and the overall goal is to provide efficient and effective service delivery to clients. The Pre-Compliance Specialist teams to ensure smooth and efficient service delivery • Ensuring customer satisfaction SKILL SET AND DESIRED
opportunity. Identifying and engaging with new customers via networking, cold calling, emailing and other Sales Navigator. Sell the Company's products and services by establishing contact, developing relationships new opportunities; and recommending profit and service improvements. Pipeline management for reporting
function on day-to-day shipments, supporting the Service Team by providing accurate Product and Compliance Researching and obtaining an understanding of customs compliance requirements for products shipped by signed clients. • Working with the Operations and Service team in order to apply compliance requirements
function on day-to-day shipments, supporting the Service Team by providing accurate Product and Compliance Researching and obtaining an understanding of customs compliance requirements for products shipped by signed clients. • Working with the Operations and Service team in order to apply compliance requirements