Voice Engineer Employment Type - Full Time Job purpose We're seeking a Senior Core Voice Engineer to join Experience: 5 years experience as a Senior Voice Engineer Avaya Experience Sonus SBC Experience Extensive
Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international Ability to work shifts. Proven experience in an ISP Engineer or similar customer support role. Working knowledge
Recommendation: Research and recommend software products/services for procurement and development efforts. Feasibility and training within the designated area. Compliance and Standards: Ensure adherence to industry quality