responsible for developing and delivering engaging training programs for new and existing Call Center Representatives high-quality training materials, conduct needs assessments, facilitate interactive training sessions, and collaborating with call center management to ensure the training aligns with overall business objectives. Responsibilities: Responsibilities: Develop and deliver engaging training programs for new and existing Call Center Representatives communication; Design and create high-quality training materials, including presentations, manuals, and
communication, understand business needs, and manage training and administrative tasks effectively. Role & Develop and implement training programs as directed; Facilitate engaging training sessions, both face-to-face Operations and Customer Experience to improve training effectiveness; Perform administrative duties including updates. Requirements: Minimum 2 years of BPO training experience; Expertise in team development; Results-oriented
dynamic and self-motivated Learning Specialist to train, monitor, and inspire both new and existing team period; Identify and close knowledge gaps through training initiatives; Perform administrative duties like Requirements: Proven experience in team development and training groups of 20 or more; Strong analytical, facilitation
documents related to BEE verifications and the training academy. The successful candidate will be the documents related to BEE verifications and the training academy; Serve as the primary point of contact
documents related to BEE verifications and the training academy. The successful candidate will be the documents related to BEE verifications and the training academy; Serve as the primary point of contact
First Aider, Safety Rep, etc. after appropriate training and appointment. Mandatory Tasks: Enforce all