engaging training programs for new and existing Call Center Representatives in both French and English on industry best practices and collaborating with call center management to ensure the training aligns engaging training programs for new and existing Call Center Representatives, focusing on both French programs are current and effective; Collaborate with call center management and other departments to ensure spoken); One to two years of experience working in a call center environment; Proven experience in developing
mailboxes; Monitor support queue for end-user fault calls; Document and map technology assets correctly; Maintain