Careerbox Umhlanga is looking customer service agents with previous Airport Operations experience to travel agents and internal departments. Book individual and group reservations Issue tickets, refunds experience: Ticketing Agent/ Check-In Agent Flight Attendant/ Cabin Crew member Reservations Agent Previous
adherence to client processes and procedures Ensure Agents and Team Leaders are paid according to Company with Team Leaders to determine training needs for Agents and Team Leaders. Provide a Subject Matter expert with Team Leaders to determine training needs for Agents and Team Leaders. Provide a Subject Matter expert them with a ratio of 1 Operations Manager to 70-90 agents. Usually work in a team of up to 6-7 colleagues