Multi Choice Call Center Jobs in Cape Town
Careerbox
- Last 7 days (2)
Data Analyst Newlands
Careerbox
Newlands
offer insight into the performance of the Contact Center. • Write SQL queries and procedures to pull data data for analysis • Construct efficient multi-threaded data models from large datasets • Create visual • Analyze customer touchpoints with the Contact Center • Identify trends and patterns in the customer behaviors • Make data backed recommendations on Contact Center programs • Manage cross-platform reporting and
share this job on whatsappReal Time Specialist Newlands
CareerboxNewlands
optimize the performance of the clients Contact Centers. • Monitor real time adherence to scheduling and areas of concern as they occur. • Manage contact center shrinkage and develop reports for adherence to Administration of user/group roles to optimize contact center performance. • Maintain running report of attendance years of Workforce experience in a large Contact Center Environment
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