Customer Service Specialist Jobs in Umhlanga Rocks, Kwazulu Natal
Customer Service Agent Umhlanga
Careerbox
Umhlanga Rocks
R6000 is hiring customer service agents for a UK campaign. Successful candidates will help customers by providing providing the best services and offering solutions to customer's queries. · Excellent listening and questioning providing excellent customer service is to be friendly · Know your product or service and respond in a timely · Able to work nightshift · 6 to 12 Months customer service experience · Basic of R6000 .Commission ·
share this job on whatsappTechnical Support Specialist Umhlanga
CareerboxUmhlanga Rocks
about providing exceptional customer service? Join our dynamic team to service USA's largest network provider Technical Support Specialist In this role, you will be the first point of contact for our customers, helping them have a seamless experience with our products and services. If you thrive in a fast-paced environment and network connectivity, hardware, and software. Guide customers with clear, step-by-step instructions. Excellent providing excellent customer service is to be friendlyKnow your product or service and respond in a timely
Lead Solution Architect Umhlanga
CareerboxUmhlanga Rocks
budgetary controls focused on the impact the specialist support team has on delivery of ensuring the technology leaders and customers. Demonstrate deep understanding of customer service, architecture and Contact needed to operate customer contact centres Demonstrate deep understanding of customer service methodologies methodologies and best practices for a service organization focusing on Contact Centre's and Contact Center key metrics Skills; defining performance standards and meeting service levels; manage resources. Leadership skills; ability
Senior Operations Manager Umhlanga
CareerboxUmhlanga Rocks
management of all aspects of the campaigns to ensure service delivery against client performance standards. and investigate deviations. Review daily service levels, customer experience, quality, and compliance measures with Operations Managers ensuring alignment to customer requirements. Compile monthly reports with Operations improvement Engage with client on operational issues and service delivery on a weekly basis. Ensure continuous Improvement area. Identify and highlight opportunities for service and process improvements to Head of Operations
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