To ensure the effective management of all aspects of the campaigns to ensure service delivery against customer experience, quality, and compliance measures. Manage an effective Communication model to ensure all their impact on it. Motivate and manage performance of Operations Managers within the account to ensure delivery monthly forecasts and agree targets with Operations Managers ensuring alignment to customer requirements. Compile Compile monthly reports with Operations Managers and address areas of improvement Engage with client
An exciting opportunity is available for a Managing Executive to join our team, based in Umhlanga. The basis and address service issues with relevant managers Monitor service levels, customer experience, quality impact on it. Motivate and manage performance of Head of Ops / Senior Ops Managers within the operation to quarterly reports with Head of Ops / Senior Ops Managers and address areas of improvement. Ensure service service levels are aligned to customer SLA. Manage the growth and development of the client portfolio . Identify
To ensure the effective management of all aspects of the operations to ensure service delivery against customer experience, quality, and compliance measures. Manage an effective Communication model to ensure all their impact on it. Motivate and manage performance of Senior Ops Managers within the account to ensure delivery monthly forecasts and agree targets with Senior Ops Managers ensuring alignment to customer requirements. Compile Compile quarterly reports with Senior Ops Managers and address areas of improvement. Ensure continuous
Branding collateral Design and conceptualisation Managing client expectations from typesetting to design recommend ideas to promote the company and gain market share. Present innovative and creative branding branding proposals to drive internal and external marketing initiatives. Liaising with printers and suppliers Provide guidance and support to stakeholders. Management of tactical (1week - 1month) priorities within within the team and actively contribute to and manage enterprise-wide initiatives (1month – 3months) Skills
working relationships with internal IT and business management to understand firm and technology goals and requirements multiple divisions/business units. Financial Management Management, maintain and utilize applicable platforms for the team for approval by line management Drive cost management and savings initiatives to reduce technologies such as remote and virtual desktop management, VoIP, storage, backup, database, Active Directory performance standards and meeting service levels; manage resources. Leadership skills; ability to lead and
communicate regularly with employees, other interns and managers during your internship, so the ability to write complete tasks within deadlines. Time Management Time-management skills can help you complete all of your before deadlines. As an intern, showing you can manage your time effectively can build trust between you your work on time, help others when they need assistance and speak honestly to everyone. PROGRAMME TERM
professional legal, contractual and governance support. To manage all aspects of company contracts, including requests ensure that it is fit-for-purpose and thereafter manage the necessary compliance requirements in terms negotiation and drafting of supplier contracts. Manage post-contract contractual issues in a timely and efficient way. Work with Internal Legal Counsel in managing contractual disputes/litigation/employment related superior organizational skills and the ability to manage multiple projects with shifting deadlines. Must
professional legal, contractual and governance support. To manage all aspects of company contracts, including requests ensure that it is fit-for-purpose and thereafter manage the necessary compliance requirements in terms negotiation and drafting of supplier contracts. Manage post-contract contractual issues in a timely and efficient way. Work with Internal Legal Counsel in managing contractual disputes/litigation/employment related superior organizational skills and the ability to manage multiple projects with shifting deadlines. Must