greeting customers coming through for their vehicle's repairs and servicing. Listen to customers' account Logging (taking down) customers concerns and comments. Translating customers' repair problems into standard repairs status to customers. Calculate and provide customer with an amount and time for repairs. Ensure provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data
Prepare sales reports, analyzing sales data and generating sales forecasts or performance reports for the sales management team Idenifying new trends, patterns Extracting data needed by management Repsonding to data-related queries and analysing data to identify trends Producing reports and charts,
greeting customers coming through for their vehicle's repairs and servicing. Listen to customers' account Logging (taking down) customers concerns and comments. Translating customers' repair problems into standard repairs status to customers. Calculate and provide customer with an amount and time for repairs. Ensure provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data
the agreed productivity targets and turnaround times by utilizing the claims diary system effectively Demonstrate a clear understanding and execution of customer complaints and resolutions that must be maintained to be authorized to the service provider, and the correct appointment of service providers to the claims to communicate prompt claims resolution to the customer Practice and Promote Consistent Effective Relationship Carry Out Decisions Effectively. Ensure that all Customers are treated fairly, you must have a clear understanding
the agreed productivity targets and turnaround times by utilizing the claims diary system effectively Demonstrate a clear understanding and execution of customer complaints and resolutions that must be maintained to be authorized to the service provider, and the correct appointment of service providers to the claims to communicate prompt claims resolution to the customer Practice and Promote Consistent Effective Relationship Carry Out Decisions Effectively. Ensure that all Customers are treated fairly, you must have a clear understanding
Promote the services and products High administrative capability Record and report on customer details / /monthly reports are up to date and submitted on time as required by business Matric 2-3 years experience
Promote the services and products High administrative capability Record and report on customer details / /monthly reports are up to date and submitted on time as required by business Matric 2-3 years experience
Initiate sales and inform customers of current specials, product information and other related activites current products and services. Ensure that monthly targets are met Ensure that customer information is correctly sales channels, support staff, internal/external customers and other relevant personnel in a professional
Initiate sales and inform customers of current specials, product information and other related activites current products and services. Ensure that monthly targets are met Ensure that customer information is correctly sales channels, support staff, internal/external customers and other relevant personnel in a professional
assessment by credit. Matric 1 to 2 years Financial Services / Home Loans Administration experience Previous advantageous Microsoft office (intermediate level) Good Time management skills Administrative skills Able to