in the various aspects of the Fleet Management Services Department and will culminate in the management
employ a Team Lead to lead the business/customer facing IT service management operations team Develop ITSM approved IT service management strategies Collaborate to design customer focused IT services Lead the IT IT Service Management Operations team Builds relationships with key stakeholders Matric / Grade 12 Tertiary managing IT support, services, and key processes including incident, change, service request and major-incident
Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients. MUST be able to work in a mostly, night
Welcome to Business Directive Contract Services (Pty) Ltd ., where we believe in excellence fueled by Safely load, transport, and deliver items to customers in accordance with established safety protocols and overall customer satisfaction. Foster a commitment to exceptional customer service by addressing criminal record. Experience: Minimum of 2-3 years courier delivery experience. Technology: Own Smart Phone Availability: Ability to work shifts. Skills: Courier experience is essential. Familiarity with Cape
Welcome to Business Directive Contract Services (Pty) Ltd., where we believe in excellence fueled by and overall customer satisfaction. Foster a commitment to exceptional customer service by addressing criminal record. Experience: Minimum of 2-3 years courier delivery experience. Technology: Own Smart Phone Availability: Ability to work shifts. Skills: Courier experience is essential. Familiarity with Cape
Welcome to Business Directive Contract Services (Pty) Ltd., where we believe in excellence fueled by and overall customer satisfaction. Foster a commitment to exceptional customer service by addressing criminal record. Experience: Minimum of 2-3 years courier delivery experience. Technology: Own Smart Phone Availability: Ability to work shifts. Skills: Courier experience is essential. Familiarity with Cape
relating to orders and fulfillment. Third party service providers – Maintain long-lasting and mutually mutually beneficial relationships with all service providers. Customer queries/complaints – Managing all internal and activities. Proven customer service skills within dispatch and service environment. Proven 3rd party party vendor and courier management skills in a logistics environment. Excellent co-ordination and administrative
relating to orders and fulfillment. Third party service providers – Maintain long-lasting and mutually mutually beneficial relationships with all service providers. Customer queries/complaints – Managing all internal Proven customer service skills within dispatch and service Proven 3 rd party vendor and courier management
relating to orders and fulfillment. Third party service providers – Maintain long-lasting and mutually mutually beneficial relationships with all service providers. Customer queries/complaints – Managing all internal Proven customer service skills within dispatch and service Proven 3 rd party vendor and courier management
Inbound/Outbound team to maintain and enhance customer satisfaction through First Contact Resolution objectives. Ensure that the highest standard of customer service is met through an efficient and effective effectiveness and customer satisfaction. Ensure staff are equipped and multi-skilled to enhance customer experience team's adherence to these requirements. Evaluate customer delight levels through Quality Assurance evaluations actions to maximize customer satisfaction. Develop strategies for the improvement of service levels and escalation