research, design, development and delivery of training and workshops for Sales and Support staff. Supplementary and development of intermediaries; relational training which augments relationships between support staff intermediary, and intermediary and client; and training of the relevant intermediary support roles in programs Undertake training needs analyses with key stakeholders Structure and write training material according other available tools Facilitate various inhouse training workshops in a professional and effective manner
and development of intermediaries; relational training which augments relationships between support staff intermediary, and intermediary and client; and training of the relevant intermediary support roles in programs Undertake training needs analyses with key stakeholders Structure and write training material according other available tools Facilitate various inhouse training workshops in a professional and effective manner Planning will be advantageous EXPERIENCE:- Financial services working experience, ideally within a sales and
Vacancy for a Vehicle Service advisor with a vehicle dealership in Cape Town.
serviced.Requirements:
and development of intermediaries; relational training which augments relationships between support staff intermediary, and intermediary and client; and training of the relevant intermediary support roles in programs Undertake training needs analyses with key stakeholders Structure and write training material according other available tools Facilitate various inhouse training workshops in a professional and effective manner Planning will be advantageous EXPERIENCE:- Financial services working experience, ideally within a sales and
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and
(Foundation)
audit, tax and advisory services. You'll also benefit from a meaningful training experience, a range of
Our Client is currently seeking a Service Desk Supervisor to join their team Oversee all requests, incidents with internal and external customers. Train, coach, and mentor Service Desk staff, supporting their career Oversee staff activities and acquire or create training materials for the support team from other departments improvement. Establish the Service Desk as the single source of truth and primary service delivery channel for accessible to the tech team. Assist in defining Service and Business Level Agreements to set expectations
Leading Client in the Technology Industry requires a Service Delivery Manager to join their team. Establish Establish and maintain relationships with the service provider and customer. Identify changes to the customer impact the services provided. Establish and articulate business requirements for new services or changes changes to existing services. Mediate conflicting requirements for services from different business units units. Ensure all service level requirements of customers are identified, understood, and documented in the
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and