required, to ensure a high standard of client service is delivered at all times.
Key duties
legislation, accurately and in accordance with the Service Level Agreements.
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 packages
Closing Date: 31 March 2024
Software Industry requires a Customer Success Consultant for their call centre in Somerset West. Drive and appropriate Handle and resolve customer requests and complaints Minimize customer churn by pro-active client client consultations Improve customer experience through product support in product design and product development make informed decisions Passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
Reference: CPT005227-JB-1 If you live, breathe and eat Customer experience and its your life blood then I have to and understanding our customer's individual needs and tailoring services to meet them and to provide can have. Doing so would facilitate and achieve customer growth and retention and improve our engagement them. You would be required to interact with customers, uncover their problems' root cause, and quickly analyse potential solutions or recommendations. The Customer Experience Lead will partner with managers and
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
requires the services of a Junior Services Coordinator in pressurised environment to join their team. Key performance execution of the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house articulation when answering customer calls. Must be able to work in a team Must be willing to work standby
Reference: SW004809-AM-1 My client, and elite financial services and investment concern located in Somerset West with clients and service providers; Assisting the financial advisor in his job servicing existing clients application forms, submission of application forms to service providers / insurance companies; Follow-up all implementation of new business etc; Drawing statements from service providers and summarising client portfolio information;
requirements.
requires the services of a Senior Service Coordinator to guarantee a high-quality customer service experience experience and an efficient system for service and maintenance. Key performance areas: Function Leadership: subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy for the after-sales services function. Reports into the Customer Liaison leader. Establish and lead a high-performance services team measured by performance KPIs. Responsible for building and maintaining team capability
a full-time Entry Level Direct Sales & Customer Service Agent who is career minded and possesses unmatched Qualification •Grade 12 / Matric The post Client Service Consultant appeared first on freerecruit.co.za