(QA) Agent to join our team in Durban preferably with a minimum of 1 year experience in a call centre (including root cause), providing reporting at campaign, agent and work process levels, making recommendations Certificate is a minimum requirement). 1-2 years of call centre experience gained in a similar role (ideally
Outbound calls - Sales of services and products Administration - Processing of sales agreement Internal/External level of understanding of current products and services. Ensure that monthly targets are met. Ensure that responding and following up on all rescheduled calls and pending information. Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client Sales/Marketing Degree/Diploma would be advanatageous Cold calling SA clients experience Must have product experience
Outbound calls - Sales of services and products Administration - Processing of sales agreement Internal/External level of understanding of current products and services. Ensure that monthly targets are met. Ensure that responding and following up on all rescheduled calls and pending information. Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client Sales/Marketing Degree/Diploma would be advanatageous Cold calling SA clients experience Must have product experience
tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills and that they are committed to enhancing their services to better serve you. This marks a new chapter
tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills and that they are committed to enhancing their services to better serve you. This marks a new chapter
their families financial futures to them. The role calls for formal in-house training, the completion of Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional financial services professional, you will be accountable for maintaining superior service delivery to
their families financial futures to them. The role calls for formal in-house training, the completion of Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional financial services professional, you will be accountable for maintaining superior service delivery to
with internal policies applicable to financial service providers and short-term insurance business operations regulatory developments and changes in the financial services industry, with particular focus on the Prudential (South African) legislation relating to financial services and able to interpret and apply legislation, including
with internal policies applicable to financial service providers and short-term insurance business operations regulatory developments and changes in the financial services industry, with particular focus on the Prudential (South African) legislation relating to financial services and able to interpret and apply legislation, including