We currently seeking an experienced Contact Centre Customer Service Representatives To promote and maintain maintain the image of the company via the call centre by effectively communicating with Corporate Consumer
administrator with excellent Excel skills and insurance call centre experience needed for immediate employment for Quality Assurance (for both Internal and External call centres) •Contribute to the implementation of a quality process within the Internal and External call centers. •Assess calls and achieve set assessment target. •Provide •Provide feedback for coaching of call centre staff based on quality issues identified. •Identify risks •Demonstrate an excellent knowledge of Sales Call centre products, claims conditions and retention criteria
administrator with excellent Excel skills and insurance call centre experience needed for immediate employment for Quality Assurance (for both Internal and External call centres) •Contribute to the implementation of a quality process within the Internal and External call centers. •Assess calls and achieve set assessment target. •Provide •Provide feedback for coaching of call centre staff based on quality issues identified. •Identify risks •Demonstrate an excellent knowledge of Sales Call centre products, claims conditions and retention criteria
customer profile using survey data, and available Eskom and municipal data, based on the installed customer
thorough understanding of NERSA, municipal, and Eskom tariffs
In-depth knowledge of associated laws
/>Collect and store annual NERSA, municipal, and Eskom tariff updates, and update Stage Zeros tariff engine
Contact Centre Team Coach
Based
expected to work within all teams of the Contact Centre to ensure that the APS Customer Experience is delivered
forms
/>Collect and store annual NERSA, municipal, and Eskom tariff updates, and update Stage Zeros tariff engine
Johannesburg North (close to Eastgate Shopping centre).
Job Profile:
Manager to join their fast-paced FMCG distribution centre. The ideal candidate will possess a strong background Oversee day-to-day operations of the distribution centre, within department allocated (Inbound, Picking in operations management within a distribution centre, preferably in the FMCG sector. Proven track record
Manager to join their fast-paced FMCG distribution centre. The ideal candidate will possess a strong background Oversee day-to-day operations of the distribution centre, within department allocated (Inbound, Picking in operations management within a distribution centre, preferably in the FMCG sector. Proven track record
We're seeking a Administration (cash Centre ) - Contract Position- Goodwood, Cape Town for a client within