division/depot. Client Service: Service Culture – Deliver within SLA; Partnership Management – Cultivate objective
operations, maintenance and reactive services including the management and inspection of specialist service preferably in hard and soft FM services, with at least 5 years Contract Management experience Hard & soft
Since the creation of the company in 1999 Swan has specialised within the ERP sector and has a proven track-record of providing quality tailored staff augmentation solutions to major clients, global corporations, system integrators & consultancies. We have a deep understanding of our chosen nich
of the Fleet Management Services Department and will culminate in the management of a project(s). The candidate
Minimum requirements: Financial service experience Stakeholder management experience Top academic achiever
Minimum requirements: Financial service experience Stakeholder management experience Top academic achiever
Primary Role Accountabilities
division/depot. Client Service: Service Culture – Deliver within SLA; Partnership Management – Cultivate objective
Lead to lead the business/customer facing IT service management operations team Develop ITSM tactical plans plans and implement approved IT service management strategies Collaborate to design customer focused IT IT services Lead the IT Service Management Operations team Builds relationships with key stakeholders including incident, change, service request and major-incident management. Vendor management experience
iliarity with IT service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset