the telecommunications industry ideally in a call centre environment Experience in closing medium to large
experience in a debt collections/ commercial/ or contact centre environment
SPECIAL REQUIREMENTS
Valid
claims and lift cheques
Receive and analyse calls
Process customer request as per RD cheque policy
Review the monthly debtors' age analysis. Customer calls to collect overdue amounts. Reconciliation of debtors' internally and externally. Liaise with the Contact Centre and Sales Departments regarding blocked orders
company. Located at the Design Quarter Shopping Centre in William Nicol Drive, this store promises to territory to meet prospects and customers Conduct calls and face-to-face meetings with customers/clients
company. Located at the Design Quarter Shopping Centre in William Nicol Drive, this store promises to territory to meet prospects and customers Conduct calls and face-to-face meetings with customers/clients
2 years’ experience within a Sales Outbound Call Centre, selling long term insurance (with targets attached
by discussing client requirements either via call centre or over e-mail advising on suitable options in
by discussing client requirements either via call centre or over e-mail advising on suitable options in
the Charging, VAS, CRM, Self Service, Portal, Call Centre and Business information systems space
and communication Strategic and Operational Call Centre Control and reporting Budgeting, expense management