vehicles safely and efficiently, adhering to all traffic regulations and company policies. Responsibilities: Excellent driving record – Strong knowledge of traffic regulations – Ability to work independently – Physical
managing promotions, and coordinating with various departments to drive online sales and enhance the customer problem-solving abilities
procedures. Knowledge of Drive-cam. Relevant Road Traffic Legislation. Interpersonal Skills with special on telecommunications skill. Excellent customer service skills. Analytical, pro-active, organised, innovative
diagnostic expertise within the workshop & service department and in doing so, advice and direct technicians methodologies for machine checks, repairs, and servicing as per customer requirements Responsibilities: meeting. •Holding toolbox talks with service staff. •Keeping the Service Manager updated on the Workshop process Warranty Claims. •Coordinating and ensuring that Service Bulletins are completed and signed off. •Carrying machine Pre-Delivery Inspections, Load Testing, and servicing. •Co-operating in machine care and safety whilst
able to provide information to the quotations department so that a quotation can be completed Be able parties Interacting with the Clearing Customs Department to create and submit the BoE Interact with the client of all charges Liaising with the Finance department to create a proforma/draft invoice for the client was made Get feedback from the client regarding service - Handle unusual circumstances Know when additional are well documented and easy for the invoicing department to make note of - Be proactive, which means:
able to provide information to the quotations department so that a quotation can be completed Be able parties Interacting with the Clearing Customs Department to create and submit the BoE Interact with the client of all charges Liaising with the Finance department to create a proforma/draft invoice for the client was made Get feedback from the client regarding service - Handle unusual circumstances Know when additional are well documented and easy for the invoicing department to make note of - Be proactive, which means:
detailed feedback and corrective action Ensure service delivery to both external and internal clients assessed for root cause and training Manage Project department Productivity and workflow and provide monthly to in processes and communication Ensure the department complies with the internal audit process and implementation within the team Ensure customer service standards to SLA's are met and implemented within
detailed feedback and corrective action Ensure service delivery to both external and internal clients assessed for root cause and training Manage Project department Productivity and workflow and provide monthly to in processes and communication Ensure the department complies with the internal audit process and implementation within the team Ensure customer service standards to SLA's are met and implemented within
fleet department Fuel slips to be completed before collections Assist/support fleet department with the with cleaning of vehicles Assist with chauffeur services when required Loading bookings/ allocating vehicles/check-out and necessary contact and planning done to avoid service failures Requirements: Valid driver's license with driving record Previous experience in customer service in car rental or a similar role preferred Ability
fleet department Fuel slips to be completed before collections Assist/support fleet department with the with cleaning of vehicles Assist with chauffeur services when required Loading bookings/ allocating vehicles/check-out and necessary contact and planning done to avoid service failures Requirements: Valid driver's license with driving record Previous experience in customer service in car rental or a similar role preferred Ability