the project Foster good relationship with our customers Resolving escalated project issues Provide leadership financial targets with all departments related to customer deliverables within the approved project budget
Collaborate with the technical team to ensure customer satisfaction and address technical queries Regularly Collaborate with the technical team to ensure customer satisfaction and address technical queries Regularly
between IT and the business. Ensuring a positive customer experience through effective service management common goals. Always considering the impact on the customer and striving to enhance their experience. The
deal with (talk to) our customers. In most cases they will be foreign customers and language barriers might
product team, external providers, vendors and customers.
improvement Facilitation Technical proficiency Customer Focus Modelling and Design Problem-Solving Proven
marketing/ events/ agency environments Administration Customer services Public speaking would be an advantage
marketing/ events/ agency environments Administration Customer services Public speaking would be an advantage
Soetwater & Karusa) Effectively satisfy the customer's needs for operational and preventative maintenance
occurrences of errors and improve Developer and customer experience Develop scripts/monitoring to analyse