passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers and passionate about customer service and working in a customer service industry
Implement, maintain and promote SHEQ and Radiation Protection training and awareness programs Perform regular Investigate, evaluate and procure suitable personal protective equipment Ensure the calibration and maintenance Environmental Management Waste Act etc. Radiation protection vocational training offered by Chamber of Mines Registration or member of environmental or radiation protection professional body or SACNASP (South African Council Candidate member BEHAVIOURAL COMPETENCIES: Radiation protection compliance, legislation and performance Behavior
Implement, maintain and promote SHEQ and Radiation Protection training and awareness programs Perform regular Investigate, evaluate and procure suitable personal protective equipment Ensure the calibration and maintenance Environmental Management Waste Act etc. Radiation protection vocational training offered by Chamber of Mines Registration or member of environmental or radiation protection professional body or SACNASP (South African Council Candidate member BEHAVIOURAL COMPETENCIES: Radiation protection compliance, legislation and performance Behavior
all scheduled and non-scheduled maintenance, servicing, fault finding and repair on all Production Line perform maintenance and service to the equipment. Utilize appropriate Personal Protective Equipment (PPE) including limited to, safety glasses, face shields, hearing protection, safety shoes, gloves and aprons. Identify creative
the information they provide are effectively. protected. Analyse relevant data and review evidence gathered emphasis on the company and its role as per the Protected Disclosures Act, policies, and best practices
keep our customers on board. Tracker requires the services of Retention consultant in the Retention department within the Customer Service Department are handled efficiently and in line with service level agreements customers. Resolving all cancellations and customer service queries and/or concerns according to the relevant Demonstrate excellent knowledge of product and service offerings, system knowledge, customer history, customer. Negotiate and make relevant product and service adjustments in line with product pricing and Trackers
keep our customers on board. Tracker requires the services of Retention consultant in the Retention department within the Customer Service Department are handled efficiently and in line with service level agreements customers. Resolving all cancellations and customer service queries and/or concerns according to the relevant Demonstrate excellent knowledge of product and service offerings, system knowledge, customer history, customer. Negotiate and make relevant product and service adjustments in line with product pricing and Trackers
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers specific queries and providing them with excellent service. It is imperative that accurate information is Sotho
customer service and technical service enquiries through inbound calls and provide end-to-end service.
Main
present benefits/opportunities of the sales or service in an effective manner.
Identify
demographics, delivering a high quality, professional service to these customers.
Exercise appropriate