stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector Background speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English. Excellent
admin with adjustments on the system
Knowledge Assessment and Strategic Alignment
skills development Keeping records of training assessment results Good Governance Determine and drive relevant due diligence assessment processes, viz.: Conduct file reviews in the Development Assessment Process and stakeholders Manage suitable assessment methods and tools used to assess staff competence to participate Matter Expert Content Development, Delivery, Assessment and Review Review and develop content of new training requirements and delivery, including assessments of learning delivered i.e., marking of pre-and-post
the IDC business investment assessment process as well as in the assessment and development of projects projects
Good Governance< diligence assessment processes, viz.:
Knowledge Assessment and Strategic Alignment Assess at-risk and critical knowledge enterprise wide. and operational objectives, in partnership with Centre of Excellence and Human Capital Business Partners Creating a Learning Environment Determine and assess knowledge requirements/gaps to document knowledge
proficiency necessary
Understanding of Cost Centres and classification.
Primary
Consultant Urgently looking for top outbound sales call centre agents that can make a positive difference to our
proficiency necessary
Cash allocations to debtors; Assess Credit worthiness; Perform monthly debtor account reconciliations; reconciliations; Credit Limit assessments of debtors; Apply all aspects of the credit management policy accurately;