Control and rendering the highest standards of customer service toward achieving departmental targets. Key Stock Control (15%) 3. Compliance (10%) 4. Customer Service (20%) 5. Cost Control (10%) Key Performance and expenditure monitored – waste minimized. CUSTOMER SERVICE (20%) • Maintains effective working relationships relationships with employees and customers to render highest quality of services. • Identifies and solves problems
Control and rendering the highest standards of customer service toward achieving departmental targets. Key Stock Control (15%) 3. Compliance (10%) 4. Customer Service (20%) 5. Cost Control (10%) Key Performance and expenditure monitored – waste minimized. CUSTOMER SERVICE (20%) • Maintains effective working relationships relationships with employees and customers to render highest quality of services. • Identifies and solves problems
Ability to work in a high-pressure environment. Customer Service: Ensure service delivery to the business through skills Stress management Analytical thinking Customer service orientation, result orientation, negotiation
work in a high-pressure environment.Customer Service:
/>Identify new market trends and customer needs to tailor products or services accordingly.
Negotiate
delivery of a quality service
Ensure customer service solutions are aligned to the operational business
delivery of a quality service
Ensure customer service solutions are aligned to the operational business
delivery of a quality service
Ensure customer service solutions are aligned to the operational business
Company Name: CAR time Midrand. Requirements: Customer Service. Good Communication Skills. Great Mechanical place of expensive repairs. Answering customer questions about service outcomes and consulting with technicians protections. Assisting customer with quotations and bookings. Overseeing and managing the service Centre's scheduling scheduling and workflow. Informing customers of changes in service or when their vehicle is ready to be understand customer concerns and relay them accurately to technicians. Stay updated on service procedures:
department. •Ensuring machines are returned to customer after-service in a neat and clean condition. •Ensuring fault or customer complaint. •Completing forms and documentation included in the company's service routine communication with staff, across departments, customers, and service providers Qualifications and Competencies
to ensure the highest level of customer solutions and support services. Manage and lead a team of technical support strategies and processes to optimize customer service and satisfaction Collaborate with other departments core values of Integrity, Mutual Respect, Customer Focus, Service and Execution. SKILLS AND EXPERIENCE: Strong
with the Trading Terms. Provide guidance to Customer Service for escalated issues related to customer orders Ensures that a high professional level of customer service. Ensure knowledge and know-how within the
with the Trading Terms. Provide guidance to Customer Service for escalated issues related to customer orders Ensures that a high professional level of customer service. Ensure knowledge and know-how within the