international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus
We have an exciting new call centre opening in Cape Town - Salt River and looking to employ candidates currently residing in Khayelitsha Cape Town as the call centre will be moving to Khayelitsha soon The purpose point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers customer service skill with a minimum of 1 year Call Centre Customer Service experience. (Ideally from hospitality
USA Night Shift Call Centre Agents Required - Cape Town Saltriver I'm reaching out to you about an exciting opportunity that includes a USA BPO Night Shift Call Centre to assist customers with tracking of orders, absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable) thulsithandahc.co.za Subjectline "USA Night Shift Call Centre" R6 000pm to R6 900pm
experience in a call Centre or client service environment Must have at least 2 years' call Centre experience
space is seeking to employ EXPERIENCED Sales Call Centre Agents currently residing in Cape Town This is point of contact answering inbound back-to-back calls from our customers and engaging directly with Hotel with the opportunity to upskill for more complex calls. You will have conversations with our customers concerns or complaints, etc Matric Min 12 months call centre sales experience (Insurance, Life Cover, Telecommunications Telecommunications etc). SUCCESSFUL CANDIDATE MUST HAVE CALL CENTRE SALES EXPERIENCE. Candidates must have experience
touchpoint • Resolve a minimum of 30 telephone calls per day • To respond to and resolve about 15 general/claim • To strive to have zero lost calls per day • To log all telephone calls received on the policy/claim manner • To always try and retain clients when they call in to cancel their policy • Medical Aid understanding servicing experience • 2 years proven client service/call centre experience. • Good time management • Proactive
Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Advisor NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)