operational development team directly supporting the call centre, reporting to the Head of IT with dotted line queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes technical team, management and non-technical call centre agents. Very good problem-solving skills and
systems ➢ Process any follow up action ➢ Perform all call resolutions related to assigned areas ➢ Develop for Cisco device information ➢ Log all telephonic calls ➢ SNOW: Proper updates on SNOW to be done daily NNMi: Monitor and conduct Incident Reporting ➢ Log calls where faulty network devices have been reported fault has been identified. (Area visit). ➢ Wire Centre Visits: (Make sure you have knowledge of the locations) asset tags ➢ To do troubleshooting by visiting wire centre or location where fault has been reported or identified
the lives of millions. About the position This Call Centre position is for medical graduates who will be clinical trials. Responsibilities and Duties: Calling patients who have asked for more information in
not yet accepted
Technical Call Centre & General Admin:
Receive breakdown
breakdown reports from customer and log the call with the relevant regional team
Immediately create
CCTV monitoring position to answering telephone calls in the Control Room and issuing access reference Industry •5 years of Control Room/CCTV Experience/ Call centre experience •Electronic Equipment experience will
CCTV monitoring position to answering telephone calls in the Control Room and issuing access reference Industry •5 years of Control Room/CCTV Experience/ Call centre experience •Electronic Equipment experience will
Responsibilities: - Answering and directing phone calls in a polite and professional manner - Greeting and industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing, IT, Legal
Responsibilities: - Answering and directing phone calls in a polite and professional manner - Greeting and industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing, IT, Legal
candidates with a technical background in our support centre to provide online and telephonic service and support alert the supervisor of any trends in customer calls, complaints, or requests. Assist with all queries Minimum 3 years in an Internet Service provider call center environment. A strong understanding of Wireless
Product Barcoding: Ensure all products in the Trade Centre are accurately barcoded. Regularly check and update Stock Merchandising: Arrange all stock in the Trade Centre according to set merchandising standards. Maintain and visually appealing display of products. Trade Centre Cleanliness: Clean customer areas daily, including shelving, racking, and products. Ensure the Trade Centre always maintains a professional and welcoming appearance and Verification: Count all items in the Trade Centre weekly. Verify counted items against the ERP system