Prior experience with industrial projects and data centre projects is a significant advantage. Advanced proficiency your CV to us engineering.jobsmspstaffing.co.za or call 021 555 0432. Alternatively visit our website for
adhere to strict deadlines. Experience in the call centre or retail industry is advantegeous.
solve complex business problems and support call centre operations. This hybrid role offers the flexibility
experienced "Upselling/Cross-selling Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients
effectively
accounts and file documents
Customer enquires <
operational development team directly supporting the call centre, reporting to the Head of IT with dotted line queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes technical team, management and non-technical call centre agents. Very good problem-solving skills and
systems ➢ Process any follow up action ➢ Perform all call resolutions related to assigned areas ➢ Develop for Cisco device information ➢ Log all telephonic calls ➢ SNOW: Proper updates on SNOW to be done daily NNMi: Monitor and conduct Incident Reporting ➢ Log calls where faulty network devices have been reported fault has been identified. (Area visit). ➢ Wire Centre Visits: (Make sure you have knowledge of the locations) asset tags ➢ To do troubleshooting by visiting wire centre or location where fault has been reported or identified
the lives of millions. About the position This Call Centre position is for medical graduates who will be clinical trials. Responsibilities and Duties: Calling patients who have asked for more information in
not yet accepted
Technical Call Centre & General Admin:
Receive breakdown
breakdown reports from customer and log the call with the relevant regional team
Immediately create
CCTV monitoring position to answering telephone calls in the Control Room and issuing access reference Industry •5 years of Control Room/CCTV Experience/ Call centre experience •Electronic Equipment experience will