Call Center Agents, Queensburgh, West Suburbs. Company Name: The SlyK Group. Amazing Opportunity for for Outbound UK Experienced Call Center Agents. Why Travel to Umhlanga and pay huge transport costs. Join
Reference: GTG001457-NB-1 Job Title: Contact Agent – New Business Are you a motivated and target-driven building rapport? We are looking for a Contact Agent to join our dynamic New Business team. If you have want to hear from you Minimum Requirements: Matric. Call Center or Telesales work experience (1 to 3 years)
style="text-align:center">Customer Service Agents
Based and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction Executive for growth Map and continuously review call centre and operational processes to identify untapped management and motivation of staff in the operations centre (sales, client service, partner support, marketing
legal knowledge and skills to day-to-day contact centre/claims operations
e Required
Reference: PTA003043-TN-1 Join a Debt Collection Call Centre that specialises in the efficient recovery of standards. The position is based at a prestigious call centre in Pretoria East, close to Silver Lakes. Minimum minimum experience. Experience Required Setting up of call campaigns, sms and emails; Analysing books and assist assessments of calls and administrative functions of staff members in the call centre; Assist with reports
mortgage insurance provider is looking for a call Centre jobs Sales Support on a 6 month contract in Durban candidate will be responsible for ensuring that full call center support is given to the Sales Administrators; to ensure efficient operations of the Contact Centre. Daily & Monthly statistics Recording of Daily Capturing essential Preferably bilingual The post Call Centre jobs Sales Support opportunities appeared first