ng a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix platforms as well as call centres and CEO’s Office.
experience with software testing tools, i.e. Quality Centre, Quick Test Professional, Unified Functional T
two years practical work experience on HP Quality Centre test tool.
Qualifications
developing new business primarily through cold calling across the public and private sectors. The individual Clients NHS Trusts, GP practices, Urgent Care Centres, Schools, Prisons, Complex Care, Nursing and Care development strategies and drive sales initiatives. Cold call clients and generate leads, attend client meetings maximise the information gathered from telephone calls with clients and build a pipeline of active and
developing new business primarily through cold calling across the public and private sectors. The individual Clients NHS Trusts, GP practices, Urgent Care Centres, Schools, Prisons, Complex Care, Nursing and Care development strategies and drive sales initiatives. Cold call clients and generate leads, attend client meetings maximise the information gathered from telephone calls with clients and build a pipeline of active and
Conditions of Employment Act in relation to a Support Centre environment Must be willing to work weekends shifts positions visit our website www.hi-tech.co.za or Call us on 021-001-0000 and quote this advert. Please
Review the monthly debtors age analysis; Customer calls to collect overdue amounts; Reconciliation of debtors' internally and externally; Liaise with the Contact Centre and Sales Departments regarding blocked orders
experience in a debt collections/ commercial/ or contact centre environment
SPECIAL REQUIREMENTS
Valid
claims and lift cheques
Receive and analyse calls
Process customer request as per RD cheque policy
Review the monthly debtors' age analysis. Customer calls to collect overdue amounts. Reconciliation of debtors' internally and externally. Liaise with the Contact Centre and Sales Departments regarding blocked orders
include but not limited to: Long Term Insurance Call Centre: Medical Aid client servicing, claims, new business
include but not limited to: Long Term Insurance Call Centre: Medical Aid client servicing, claims, new business