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Senior Call Centre Manager Elandsfontein, Gauteng R65 000 to R69 000 CTC
We
We are seeking a Call Centre Manager to lead our high-performance team of Customer Liaison Officers
5 years of management experience in a call centre environment.
Proficiency in MS Office
responsibilities include handling inbound and outbound calls, addressing customer inquiries, resolving issues
qualification
2 Years of relevant experience in a Call Centre
FMCG experience would be advantageous
Senior Call Centre Manager – Elandsfontein, Gauteng – R65 000 to R69 000 CTC We are seeking a Call Centre field, • 5 years of management experience in a call centre environment. • Proficiency in MS Office Suite
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Senior Call Centre Manager – Elandsfontein, Gauteng – R65 000 to R69 000 CTC We are seeking a Call Centre field, • 5 years of management experience in a call centre environment. • Proficiency in MS Office Suite
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Universal is currently seeking Inbound call center agents who will be responsible for answering and resolving customer service. Ensure that all telephone and call logging systems are logged into 10 minutes before times and end of daytimes •Answer all telephone calls from members, intermediaries and suppliers, as well publicand internal parties, and ensure that lost calls are limited to the required Service LevelAgreements -Answer all incoming calls within 1 ring -Correctly and accurately follow the call logging and resolution
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